Technical Solutions Engineer, Infrastructure, Compute, VMWare, Google Cloud

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

• Understand customer impact, manage escalations through effective diagnosis, trouble-shooting and resolution on VMware workloads on Google Cloud Platform products.
• Collect and analyze technical troubleshooting evidence like packet traces (tcpdump), heap dumps and thread dumps, operating system statistics for network, memory, processing, io systems to diagnose and resolve VMware deployments on GCP.
• Act as subject matter expert for internal stakeholders in engineering, business, and customer experience and with external partner and customer organizations to resolve technical deployment obstacles and improve VMware on GCP and other products.

• Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
• 5 years of experience writing/debugging code written in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) and in virtualization and orchestration frameworks.

• 401k matching
• Health insurance
• Flight privileges

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.